Testimonials What Our Clients Think

We value our clients time and energy. We also value their confidence, which is why we don’t broadcast our work with them without their express consent.

We are constantly looking to learn and improve in what we do and how we do it.

To coincide with our 5th birthday we asked our previous clients what they thought of us.

The results are in!!

This was in the form of a feedback survey conducted independently by Insight6 and here are some of the results and comments we received:

Out Net Promoter Score is 48 (that’s Good) and the 84% of respondents rated us excellent for our Knowledge of 3rd party funding,  Client Engagement and Jargon Free Advice.

John Jameson, Managing Director, Iota Ltd, Co Armagh, N Ireland

10/10 "Frank understood the needs of my business quickly from our initial meeting and provided tailored and valuable advice over a range of subjects. Combining this with jargon free and succinct solutions to our knowledge gaps Close Focus delivered far beyond my expectations"

Brexit Advisory Service

David Heatherington, Managing Director, Industrial Process Systems Ltd, Belfast, N Ireland

9/10 "Frank Given has a background in process engineering. as we are in that sector, we found that his knowledge of our business, and subsequently his advice, was first class."

Brexit Advisory Service

Pat Duggan, Managing Director, Scent From Ireland/ Making Scents. Co Down, N Ireland

10/10 "The service that I received was first class and delivered in a professional yet easy to understand manner. I have already recommended Frank to a number of friends."

Brexit Advisory Service

Andrew Brines, Managing Director, Polysorb Group, Co Antrim, N Ireland

10/10 "Helpful, direct, knowledgeable, results"

Brexit Advisory Service

Happy Client, S McConnell & Sons, Co Down, N Ireland

9/10 "We found that Close Focus provided a good service and followed up with emails and kept us informed of what was happening"

Brexit Advisory Service

Dr. Kristel Miller, Senior Lecturer, Ulster University Business School, N Ireland

10/10 "Frank is very knowledgeable and professional"

Public Speaking - Brexit and Competitiveness - Guest Lecture Series, MSc/ MBA Cohort

Delighted Client, Newry, N Ireland

10/10 "I have been guided towards success from a position of just about hanging in. My business confidence was shattered but Frank engaged and encouraged me to get the business going again. The direction that Frank give me helped save the project which has just been shortlisted for a £50k grant and Invest N.I. have started to take a real interest. Thanks Frank"

Newry, Mourne and Down - Business Growth Programme

Alison Cummins, Managing Director, AP Fine Foods Ltd, Co Kildare, Ireland

10/10 "Frank's support and guidance were invaluable to us during the Covid crisis in helping us figure out the best path forward. He has the relevant expertise and knowledge coupled with enthusiasm for sharing that knowledge. He gives honest and direct feedback enabling us to think through the issues facing our business and come up with solutions."

Covid19 - E-merge Digital Growth Programme

Colin Bickerstaff, Managing Director, FireHow Ltd, Co Down. N Ireland

10/10 "Pleased with my experience"

Brexit Advisory Service

Stephen Conway, Operations Manager, LC Seating, Sligo, Ireland

9/10 "Excellent service supplied"

Covid19 - Emergency Business Solutions Programme

Happy Client, Belfast, N Ireland

10/10 "We felt the service was excellent. Frank was always there when we needed support and quick to respond. We had an outcome on our sessions and gained knowledge which will greatly support our business moving forward."

Belfast City Council - Think.Do.Be Programme

Delighted Client, Newry, N Ireland

10/10 "Frank has helped take the business back from a crash situation- rethink and move forward and I am now looking at £200k value with £100k Investment coming next week. The business will be worth £1 million plus in less than 2 years"

Newry, Mourne and Down - Business Growth Programme

John McElhone, Owner, J's Retail Services, Co Antrim, N Ireland

10/10 "I scored 10 because of the way things were explained to me and they went out of their way to meet with me when it suited myself, sometimes at short notice and it was never an issue."

Brexit Advisory Service

JP Taggert, Director, Core Impact, Belfast, N Ireland

10/10 "Frank facilitated my colleague and I in learning about the procurement process. He successfully "got us ready" to submit to tender and we felt confident in doing so!"

Belfast City Council - Think.Do.Be Programme

Happy Client, Brexit Advisory Service

10/10 "First class advice"

Brexit Advisory Service
Enterprise House,
Balloo Ave,, Bangor
United Kingdom, BT19 7QT