Testimonials What Our Clients Think
Reviews, are they worth it? We think so.
We are constantly looking to learn and improve in what we do and how we do it.
We value our clients time and energy. We also value their confidence, which is why we don’t broadcast our work with them without their express consent.
To coincide with our 5th birthday we asked our previous clients what they thought of us..
The results are in!!
Conducted independently by Insight6, here are some of the results and reviews we received:
Out Net Promoter Score is 48 (that’s Good) and the 84% of respondents rated us excellent for our Knowledge of 3rd party funding, Subject Matter Knowledge, Client Engagement and Jargon Free Advice.
John Jameson, Managing Director, Iota Ltd, Co Armagh, N Ireland
10/10 "Frank understood the needs of my business quickly from our initial meeting and provided tailored and valuable advice over a range of subjects. Combining this with jargon free and succinct solutions to our knowledge gaps Close Focus delivered far beyond my expectations"
Brexit Advisory Service
Brexit Advisory Service
David Heatherington, Managing Director, Industrial Process Systems Ltd, Belfast, N Ireland
9/10 "Frank Given has a background in process engineering. as we are in that sector, we found that his knowledge of our business, and subsequently his advice, was first class."
Brexit Advisory Service
Brexit Advisory Service
Pat Duggan, Managing Director, Scent From Ireland/ Making Scents. Co Down, N Ireland
10/10 "The service that I received was first class and delivered in a professional yet easy to understand manner. I have already recommended Frank to a number of friends."
Brexit Advisory Service
Brexit Advisory Service
Andrew Brines, Managing Director, Polysorb Group, Co Antrim, N Ireland
10/10 "Helpful, direct, knowledgeable, results"
Brexit Advisory Service
Brexit Advisory Service
Happy Client, S McConnell & Sons, Co Down, N Ireland
9/10 "We found that Close Focus provided a good service and followed up with emails and kept us informed of what was happening"
Brexit Advisory Service
Brexit Advisory Service
Dr. Kristel Miller, Senior Lecturer, Ulster University Business School, N Ireland
10/10 "Frank is very knowledgeable and professional"
2020 -
Ulster University (Guest Lecture: MSc Innovation & Business Development): 'Weathering the storm: Perspectives on micro & small business competitiveness in an age of disruption'
Ulster University (Guest Lecture: Executive MBA Programme): 'SME responses to Disruption'
2019 -
Ulster University (Guest Lecture: MSc International Competitiveness): 'Brexit & Competitiveness'
2018 -
Ulster University (Guest Lecture: MBA Programme): 'SME responses to Brexit'
Ulster University (Guest Lecture: MSc International Business): 'Innovation Models & Real World Practice'
2020 -
Ulster University (Guest Lecture: MSc Innovation & Business Development): 'Weathering the storm: Perspectives on micro & small business competitiveness in an age of disruption'
Ulster University (Guest Lecture: Executive MBA Programme): 'SME responses to Disruption'
2019 -
Ulster University (Guest Lecture: MSc International Competitiveness): 'Brexit & Competitiveness'
2018 -
Ulster University (Guest Lecture: MBA Programme): 'SME responses to Brexit'
Ulster University (Guest Lecture: MSc International Business): 'Innovation Models & Real World Practice'
Delighted Client, Newry, N Ireland
10/10 "I have been guided towards success from a position of just about hanging in. My business confidence was shattered but Frank engaged and encouraged me to get the business going again. The direction that Frank give me helped save the project which has just been shortlisted for a £50k grant and Invest N.I. have started to take a real interest. Thanks Frank"
Newry, Mourne and Down - Business Growth Programme
Newry, Mourne and Down - Business Growth Programme
Alison Cummins, Managing Director, AP Fine Foods Ltd, Co Kildare, Ireland
10/10 "Frank's support and guidance were invaluable to us during the Covid crisis in helping us figure out the best path forward. He has the relevant expertise and knowledge coupled with enthusiasm for sharing that knowledge. He gives honest and direct feedback enabling us to think through the issues facing our business and come up with solutions."
Covid19 - E-merge Digital Growth Programme
Covid19 - E-merge Digital Growth Programme
Colin Bickerstaff, Managing Director, FireHow Ltd, Co Down. N Ireland
10/10 "Pleased with my experience"
Brexit Advisory Service
Brexit Advisory Service
Stephen Conway, Operations Manager, LC Seating, Sligo, Ireland
9/10 "Excellent service supplied"
Covid19 - Emergency Business Solutions Programme
Covid19 - Emergency Business Solutions Programme
Happy Client, Belfast, N Ireland
10/10 "We felt the service was excellent. Frank was always there when we needed support and quick to respond. We had an outcome on our sessions and gained knowledge which will greatly support our business moving forward."
Belfast City Council - Think.Do.Be Programme
Belfast City Council - Think.Do.Be Programme
Delighted Client, Newry, N Ireland
10/10 "Frank has helped take the business back from a crash situation- rethink and move forward and I am now looking at £200k value with £100k Investment coming next week. The business will be worth £1 million plus in less than 2 years"
Newry, Mourne and Down - Business Growth Programme
Newry, Mourne and Down - Business Growth Programme
John McElhone, Owner, J's Retail Services, Co Antrim, N Ireland
10/10 "I scored 10 because of the way things were explained to me and they went out of their way to meet with me when it suited myself, sometimes at short notice and it was never an issue."
Brexit Advisory Service
Brexit Advisory Service
JP Taggert, Director, Core Impact, Belfast, N Ireland
10/10 "Frank facilitated my colleague and I in learning about the procurement process. He successfully "got us ready" to submit to tender and we felt confident in doing so!"
Belfast City Council - Think.Do.Be Programme
Belfast City Council - Think.Do.Be Programme
Happy Client, Brexit Advisory Service
10/10 "First class advice"
Brexit Advisory Service
Brexit Advisory Service